Privacy
MyBot.Chat ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our chatbot software-as-a-service (SaaS) platform (the "Service").
1. Information We Collect
We collect several types of information in connection with your use of the Service:
- Account Information: When you create an account with MyBot.Chat, we collect information such as your name, email address, company name (optional), and password.
- Usage Data: We collect data about your use of the Service, such as the features you access, the chatbots you create, and the interactions users have with your chatbots.
- Customer Data: You may use the Service to collect data from users interacting with your chatbots. This customer data may include information such as names, email addresses, and conversation history. You are responsible for complying with all applicable laws and regulations regarding the collection and use of customer data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the Service.
- To improve the Service and develop new features.
- To send you information about the Service, such as updates, announcements, and promotional offers.
- To personalize your experience with the Service.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We may share your information with third-party service providers who help us operate and improve the Service. These third-party service providers are contractually obligated to keep your information confidential and secure.
We will not share your information with any third-party for marketing purposes without your consent.
We may disclose your information if required by law or in the good faith belief that such disclosure is necessary to comply with legal processes, protect the security of the Service, or protect the rights, safety, or property of ourselves or others.
4. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain your information for a longer period as necessary to comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
5. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Choices
You can access, update, or delete your information by logging into your account and visiting your account settings.
You can also opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
7. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will delete that information from our records.
8. International Transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may be different from those in your country. By using the Service, you consent to the transfer of your information to these countries.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on the Service. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us via form on MyBot.Chat.